Refund Policy
Online products: All online products except those covered by the Limited Refund Policy have a 30-day refund period. If you, (âyouâ is defined as the buyer) do not receive your welcome instructions right away, please notify us (âusâ is defined as NeuroGym) so that we can make sure you get started well within the 30-day period. If you are not satisfied with your program, a refund may be issued within 30 days of the purchase date. You, the buyer, may request a refund to our client care team through the Contact Us page prior to midnight PST of the thirtieth day after the date of purchase. No refunds will be issued after 30 days from purchase. All refunds are paid in USD.
Limited Refund Policy: All online products that have a completion timeline less than 30 days will have a refund period of 3 Days. You, the buyer, may request a refund to our client care team through the Contact Us page prior to midnight PST of the third day after the date of purchase or of the third day of the event start date, whichever is last. No refunds will be issued after 3 days from purchase or of the 3rd day of the event start date, whichever is last. All refunds are paid in USD.
The 200% Double Your Investment Guarantee for the Winning The Game of Business VIP Elite is 100% contingent upon, and can only be redeemed if you provide compelling evidence that you diligently applied the action plans provided. In addition, you must have attended at least 80% of the live training calls over the course of your program.
You must have completed and uploaded them to the community group.
The full WTGB 3 Part Training Program and completed all the accompanying workbook
7 days of Innercising for each Innercise
Watched & Implemented the Copywriting Secrets by Carl Harvey & Million Dollar Lead Generation Programs
You must have posted at least 3 times in the private Winning the Game of Business Community asking for support. You must have emailed support@myneurogym.com asking for support at least twice with any specific challenges that you may be experiencing. These are the minimum requirements in order to be issued a refund of any amount at the 12 month mark from the date of purchase of your course.
Program Subscriptions: If you are not satisfied with your program, a refund may be issued within 30 days of the purchase date. If you do not receive your welcome instructions of how to register for the live sessions or access replays right away, please notify us so that we can make sure you get started well within the 30-day period. You may request a refund to our client care team through our Contact Us page prior to midnight PST of the thirtieth day from the date of purchase. No refunds will be issued after 30 days from purchase. All refunds are paid in USD.
Livestream & Livestream Replays: No refunds will be issued for these purchases. If you experience bandwidth or streaming issues, replays of live events are always available within 2-3 weeks. If you do not receive your welcome instructions right away, reach out through our Contact Us page so that we can make sure you get access to the livestream or replay(s) right away.
Event Ticket Purchases: If NeuroGym cancels a live, on-site event, a refund may be issued within 30 days of the first day from the live event. You may request a refund to our client care team through our Contact Us page prior to midnight PST of the thirtieth day from the date of purchase. No refunds will be issued after 30 days from the first day of the live event. All refunds are paid in USD.
If you have any questions regarding this policy, please request more information through our Contact Us page prior to ordering!
Contact. If you have any questions regarding this policy, please contact us through our Contact Us page.
